Integrations Freshdesk Firebase Cloud Messaging
Freshdesk + Firebase Cloud Messaging

Connect Freshdesk and Firebase Cloud Messaging to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

Firebase Cloud Messaging

Automatically do this!

Enable Integrations or automations with these events of Freshdesk and Firebase Cloud Messaging

Enable Integrations or automations with these events of Freshdesk and Firebase Cloud Messaging

Triggers

New Ticket

New Ticket

Trigger when a new ticket created.

New Contact

New Contact

Trigger when a new contect is cteated.

Request a new Trigger for Freshdesk

Actions

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

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Frequently Asked Questions

How do I start an integration between Freshdesk and Firebase Cloud Messaging?

To start, connect both your Freshdesk and Firebase Cloud Messaging accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Firebase Cloud Messaging (or vice versa).

Can we customize how data from Freshdesk is recorded in Firebase Cloud Messaging?

Absolutely. You can customize how Freshdesk data is recorded in Firebase Cloud Messaging. This includes choosing which data fields go into which fields of Firebase Cloud Messaging, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and Firebase Cloud Messaging?

The data sync between Freshdesk and Firebase Cloud Messaging typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to Firebase Cloud Messaging?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and Firebase Cloud Messaging?

Yes, you can set conditional logic to control the flow of data between Freshdesk and Firebase Cloud Messaging. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

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Firebase Cloud Messaging

About Firebase Cloud Messaging

Firebase Cloud Messaging (FCM) is a cross-platform messaging solution that allows you to reliably send messages at no cost. It enables developers to send notifications and messages to users across different devices and platforms, enhancing user engagement and communication.

Learn More