Connect Freshdesk and Gumlet to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

Gumlet

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Trigger when a new ticket created.

New Contact

New Contact

Trigger when a new contect is cteated.

New Video Uploaded

New Video Uploaded

Triggers when a new video is uploaded

Playlist Assets Created

Playlist Assets Created

Trigger when new playlist assets created.

Collections Created

Collections Created

Trigger when new Collections created.

New Video Asset

New Video Asset

Returns video assets that were added to a specified Gumlet collection since the last check.

Do thisActions

Action is the task that follows automatically within your Freshdesk integrations.

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

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Frequently Asked Questions

How do I start an integration between Freshdesk and Gumlet?

To start, connect both your Freshdesk and Gumlet accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Gumlet (or vice versa).

Can we customize how data from Freshdesk is recorded in Gumlet?

Absolutely. You can customize how Freshdesk data is recorded in Gumlet. This includes choosing which data fields go into which fields of Gumlet, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and Gumlet?

The data sync between Freshdesk and Gumlet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to Gumlet?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and Gumlet?

Yes, you can set conditional logic to control the flow of data between Freshdesk and Gumlet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

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Gumlet

About Gumlet

Gumlet is a powerful image and video optimization platform designed to deliver high-quality media content with minimal load times. It provides automatic resizing, compression, and delivery of images and videos, ensuring optimal performance across all devices and platforms.

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