Connect Freshdesk and Humantic AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshdesk
Choose an Action
Automatically do this!
Create Humantic Profile
Create Humantic Profile Text
Fetch Humantic Profile
Upload text to Humantic Profile
Enable Integrations or automations with these events of Freshdesk and Humantic AI
Enable Integrations or automations with these events of Freshdesk and Humantic AI
Actions
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and Humantic AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Humantic AI (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Humantic AI. This includes choosing which data fields go into which fields of Humantic AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Humantic AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Humantic AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout Humantic AI
Humantic AI is a cutting-edge platform that leverages artificial intelligence to provide deep insights into human behavior and personality. It helps businesses and individuals understand their customers, colleagues, and themselves better, enabling more personalized and effective interactions.
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