Connect Freshdesk and Lemlist
Integrate Freshdesk with Lemlist to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Lead to campaign in Lemlist when New Ticket in Freshdesk
Search Lead in Lemlist when New Ticket in Freshdesk
Add Recipient to Unsubscribe List in Lemlist when New Ticket in Freshdesk
Resume Lead From All Campaigns in Lemlist when New Ticket in Freshdesk
Remove Lead From Unsubscribe in Lemlist when New Ticket in Freshdesk
Popular Freshdesk + Lemlist flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshdesk
When this happens...
New Ticket
New Contact
Choose an action
Lemlist
Automatically do this!
Add Lead to campaign
Search Lead
Add Recipient to Unsubscribe List
Resume Lead From All Campaigns
Remove Lead From Unsubscribe
Remove Lead From Campaign
Pause Lead From All Campaign
Unsubscribe a Lead
Mark a Lead From One Campaign as Not Interested
Mark a Lead From One Campaign as Interested
Update Lead From Campaign
Get User Information
Get Lead by email or Id
Export Campaign Leads
Create Lead in Campaign
Create Campaign
Get Campaigns
Pause Campaign
Add Lead to campaign in Lemlist when New Ticket in Freshdesk
Use this flowSearch Lead in Lemlist when New Ticket in Freshdesk
Use this flowAdd Recipient to Unsubscribe List in Lemlist when New Ticket in Freshdesk
Use this flowResume Lead From All Campaigns in Lemlist when New Ticket in Freshdesk
Use this flowRemove Lead From Unsubscribe in Lemlist when New Ticket in Freshdesk
Use this flowRemove Lead From Campaign in Lemlist when New Ticket in Freshdesk
Use this flowPause Lead From All Campaign in Lemlist when New Ticket in Freshdesk
Use this flowUnsubscribe a Lead in Lemlist when New Ticket in Freshdesk
Use this flowMark a Lead From One Campaign as Not Interested in Lemlist when New Ticket in Freshdesk
Use this flowMark a Lead From One Campaign as Interested in Lemlist when New Ticket in Freshdesk
Use this flowSupported Triggers & Actions
Everything you can automate between Freshdesk and Lemlist.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
Unsubscribed Recipient
Triggers when a recipient be unsubscribes from an email subscription list.
New Campaign
Triggers when a new campaign is created.
New Company
Triggers when a new company is created.
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn moreSimilar apps
About Lemlist
lemlist is an email outreach platform that enables users to create, send, and track personalized email campaigns. It offers features like automated follow-ups, A/B testing, and detailed analytics to help improve email outreach efforts.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshdesk and Lemlist accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshdesk and Lemlist as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Lemlist. No coding required.
Yes. You can set up a workflow where Freshdesk triggers actions in Lemlist, and a separate workflow where Lemlist triggers actions in Freshdesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshdesk and Lemlist. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshdesk and Lemlist integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
