Connect Freshdesk and News API to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshdesk
Choose an Action
Automatically do this!
Top headlines Sources
Enable Integrations or automations with these events of Freshdesk and News API
Enable Integrations or automations with these events of Freshdesk and News API
Actions
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and News API accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in News API (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in News API. This includes choosing which data fields go into which fields of News API, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and News API typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and News API. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout News API
News API is a powerful tool that provides access to a wide range of news articles and headlines from various sources across the globe. It allows developers to integrate news data into their applications, enabling users to stay updated with the latest news in real-time.
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