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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new ticket created.
Trigger when a new contect is cteated.
Action is the task that follows automatically within your Freshdesk integrations.
Creates a new contact
Creates a new company
Create a new forum category
Creates a new forum.
Creates a new forum topic

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshdesk and Notify accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Notify (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Notify. This includes choosing which data fields go into which fields of Notify, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Notify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Notify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreNotify is a comprehensive notification management platform designed to streamline and enhance communication across various channels. It allows businesses and individuals to send, receive, and manage notifications efficiently, ensuring timely and effective communication.
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