Connect Freshdesk and Shodan to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshdesk
Choose an Action
Automatically do this!
Find Host
Find Host Count
List Filters
List Protocols
List Providers
Enable Integrations or automations with these events of Freshdesk and Shodan
Enable Integrations or automations with these events of Freshdesk and Shodan
Actions
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and Shodan accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Shodan (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Shodan. This includes choosing which data fields go into which fields of Shodan, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Shodan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Shodan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout Shodan
Shodan is a search engine for Internet-connected devices, allowing users to discover and analyze devices and systems exposed to the public internet. It provides insights into the security and vulnerabilities of these devices, making it a valuable tool for cybersecurity professionals and researchers.
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