IntegrationsFreshdesksupercat
Freshdesk + supercat

Connect Freshdesk and supercat to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

supercat

Automatically do this!

Enable Integrations or automations with these events of Freshdesk and supercat

Enable Integrations or automations with these events of Freshdesk and supercat

Actions

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshdesk and supercat?

To start, connect both your Freshdesk and supercat accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in supercat (or vice versa).

Can we customize how data from Freshdesk is recorded in supercat?

Absolutely. You can customize how Freshdesk data is recorded in supercat. This includes choosing which data fields go into which fields of supercat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and supercat?

The data sync between Freshdesk and supercat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to supercat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and supercat?

Yes, you can set conditional logic to control the flow of data between Freshdesk and supercat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

Learn More
supercat

About supercat

SuperCat 360 is a review collection platform. Automatically send surveys to your customers via text message and collect reviews on all the major review sites.

Learn More