Connect Freshdesk and Zoho Billing
Integrate Freshdesk with Zoho Billing to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Item in Zoho Billing when New Ticket in Freshdesk
Find Customer in Zoho-billing when New Contact in Freshdesk
Create a subscription plan in Zoho Billing when New Contact in Freshdesk
Create a Forum in Freshdesk when New Subscription in Zoho Billing
Find a Contact by Email in Freshdesk when New Subscription in Zoho Billing
Popular Freshdesk + Zoho Billing flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshdesk
When this happens...
New Ticket
New Contact
Choose an action
Zoho Billing
Automatically do this!
Create Invoice
Update invoice
Create or Update Customer
Create an estimate
Update customer
Find Invoice
Find Customer
Create a Item
Record Payment
Create Product
Create a subscription plan
Fetch Subscription
Add Charge
Cancel a subscription
Cancel invoice write-off
Create credit note
Send invoice by email
Fetch Customer
Void an invoice
Write off an invoice
Update subscription
Create a Item in Zoho Billing when New Ticket in Freshdesk
Use this flowFind Customer in Zoho-billing when New Contact in Freshdesk
Use this flowCreate a subscription plan in Zoho Billing when New Contact in Freshdesk
Use this flowCreate a Forum in Freshdesk when New Subscription in Zoho Billing
Use this flowFind a Contact by Email in Freshdesk when New Subscription in Zoho Billing
Use this flowFind Ticket by Id in Freshdesk when New Subscription in Zoho Billing
Use this flowCreate a Ticket in Freshdesk when New Subscription in Zoho Billing
Use this flowUpdate Ticket in Freshdesk when New Subscription in Zoho Billing
Use this flowAdd Notes to a Tickets in Freshdesk when New Customer in Zoho Billing
Use this flowFind a Contact by Email in Freshdesk when New Customer in Zoho Billing
Use this flowSupported Triggers & Actions
Everything you can automate between Freshdesk and Zoho Billing.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
New Subscription
Triggers when a new subscription is created
New Customer
Triggers when customer is created
New Product
Triggers when new product is created
New Invoice
Triggers when new invoice is created
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn moreSimilar apps
About Zoho Billing
Zoho Billing is a recurring billing and subscription management app that helps manage the entire life cycle of your customers - from billing and charging to managing their subscriptions.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshdesk and Zoho Billing accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshdesk and Zoho Billing as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Billing. No coding required.
Yes. You can set up a workflow where Freshdesk triggers actions in Zoho Billing, and a separate workflow where Zoho Billing triggers actions in Freshdesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshdesk and Zoho Billing. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshdesk and Zoho Billing integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
