Connect Freshsales Classic and MSG91
Integrate Freshsales Classic with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Template SMS via MSG91 when When a new contact is created in Freshsales Classic
Update Contact In Segmento in MSG91 Segmento when When a new contact is created in Freshsales Classic
Search a specific contact in Segmento in Msg91 when When a new contact is created in Freshsales Classic
Schedule a Template SMS via MSG91 when When a new contact is created in Freshsales Classic
Find Campaign Template Details from MSG91 when When a new contact is created in Freshsales Classic
Popular Freshsales Classic + MSG91 flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshsales Classic
When this happens...
When a new contact is created
When a new account is created
When a new deal is created
When a new task is created
Deal Stage Changes
Choose an action
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
List Email Domains
Send Template SMS via MSG91 when When a new contact is created in Freshsales Classic
Use this flowUpdate Contact In Segmento in MSG91 Segmento when When a new contact is created in Freshsales Classic
Use this flowSearch a specific contact in Segmento in Msg91 when When a new contact is created in Freshsales Classic
Use this flowSchedule a Template SMS via MSG91 when When a new contact is created in Freshsales Classic
Use this flowFind Campaign Template Details from MSG91 when When a new contact is created in Freshsales Classic
Use this flowList WhatsApp Templates from MSG91 when When a new contact is created in Freshsales Classic
Use this flowValidate Email Address with MSG91 when When a new contact is created in Freshsales Classic
Use this flowGet all Contacts in a Phonebook from MSG91 Phonebook when When a new contact is created in Freshsales Classic
Use this flowGet a Contact in Phonebook from MSG91 when When a new contact is created in Freshsales Classic
Use this flowGet all Segment in Msg91 when When a new contact is created in Freshsales Classic
Use this flowSupported Triggers & Actions
Everything you can automate between Freshsales Classic and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new contact is created
Runs the workflow automatically when a new contact is added to your Freshsales Classic account.
When a new account is created
Runs the workflow automatically whenever a new account is created in Freshsales Classic.
When a new deal is created
Runs the workflow automatically whenever a new deal is created in the account.
When a new task is created
Runs the workflow automatically whenever a new task is created in Freshsales Classic.
Deal Stage Changes
Runs when deal stage changes
When a new whatsapp event arrives
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
Do thisActions
Action is the task that follows automatically within your Freshsales Classic integrations.
Find Accounts
Search accounts by name or a custom field and return matching records from Freshsales Classic.
Find Contacts
Find contacts by email, name, or a custom field.
Create Account
Create a new account in Freshsales Classic.
Create Contact
Create a new contact using an email (required) and optional details such as first and last name, phone, job title, lifecycle stage, tags, and other fields. Fails if a contact with the same email already exists.
Update Account
Update an existing account by its name—modify phone, website, and other account fields. Requires a single matching account name.
Update Contact
Find a contact by email and update its details (name, phone, job title, lifecycle stage, tags, and selected custom fields).
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshsales Classic
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn more
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshsales Classic and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshsales Classic and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Freshsales Classic triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Freshsales Classic. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshsales Classic and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshsales Classic and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
