
When this happens...
New Contact Created
New Account Created
New Deal Created
New Task

Automatically do this!
Send Message
Send Reply To Message
Send a Photo
Get Member Count
List Messages
Get A File
Delete Message
Verify Channel Subscription
Send Message To Group
Send Interactive Messages
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new contact is created.
Runs when a new account is created.
Runs when a new deal is created.
Triggers when a new task is created.
Runs when new message arrives.
Runs when new image arrives
Action is the task that follows automatically within your Freshsales Classic integrations.
Finds an account by name or ID.
Finds an existing contact by email or ID.
Creates a new account in Freshsales Classic.
Create a new contact.
Updates an existing account.
Updates an existing contact in Freshsales Classic.

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To start, connect both your Freshsales Classic and Telegram accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshsales Classic triggers actions in Telegram (or vice versa).
Absolutely. You can customize how Freshsales Classic data is recorded in Telegram. This includes choosing which data fields go into which fields of Telegram, setting up custom formats, and filtering out unwanted information.
The data sync between Freshsales Classic and Telegram typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshsales Classic and Telegram. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn MoreBots on Telegram are small applications that run entirely within the platform and can be designed to support any kind of task or service.
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