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Integrations Freshsales Suite Zendesk Support

Freshsales Suite + Zendesk Support

Connect Freshsales Suite and Zendesk Support to Build Intelligent Automations

Choose a Trigger

When this happens...

Recent Contact Creations
Recent Deal Updates
New Deal
Recent Account Updates
Account Updated
Contact Updated
Fetch Updated Contacts

Choose an Action

Automatically do this!

Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket

Ready to use Freshsales Suite and Zendesk Support automations

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

When

Instagram for Business

Instant Trigger

getRandomCommentReplyFunction

cmntp4d3SwSR

- text is ai
  ReplytoComment
  Send a Private Reply
  Add Step
- Is guide comment
  ReplytoComment Guide
  Send a Private Reply Guide
  Add Step
- multi keyword match
  cmntdqJzLMYS
  ReplytoCommentMultiKeyword
  Add Step

Continue from here

View Template

Automate Expense Report Approvals via Slack & QuickBooks

When

Google Forms

Runs Every 15 Minutes

Send for Approval

- Send for Approval accept
  Create Entry of expenses
  Add Step
- Send for reject
  Mail for Rejection
  Add Step

Continue from here

Add Expense Details

View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

When

Instagram for Business

Instant Trigger

convertTimestampToIST_Message_Time

Give Prompt and Get Structured Response

- has response
  SendDMMessage
  Add Step
- Notify team
  SendMail
  Add Step
- has react
  SendDMMessage React
  Add Step

Continue from here

View Template

Actions and Triggers

When this happensTriggers
A trigger is an event that starts a workflow.

Recent Contact Creations

Fetch contacts created or updated within the specified recent time window for the selected contact filter.

Recent Deal Updates

Return deals updated within the selected recent time frame (minutes) using the chosen filter.

New Deal

Triggers when a new deal is created.

Recent Account Updates

Retrieve accounts updated within the specified past minutes.

Account Updated

Triggers when an existing account is updated.

Contact Updated

Triggers when an existing contact is updated.

Do thisActions
Action is the task that follows automatically within your Freshsales Suite integrations.

Update Account

Update an existing account

Create Deal

Create a new deal.

Update Deal

Update an existing deal.

Add Note to Contact

Add a note to a contact.

Find User

Search an existing User with the matching email ID.

Create Note

Creates a note inside the selected module inside freshsales suite.

We'll help you get started

Our team is all set to help you!

Know More About Freshsalessuite and Zendesk Support Integrations

How viaSocket Works | A Complete Guide

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Know more

5 Simple Automation Hacks to Make Your Team Free

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Know more

What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Know more

Frequently Asked Questions

How do I start an integration between Freshsales Suite and Zendesk Support?

To start, connect both your Freshsales Suite and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshsales Suite triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Freshsales Suite is recorded in Zendesk Support?

Absolutely. You can customize how Freshsales Suite data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshsales Suite and Zendesk Support?

The data sync between Freshsales Suite and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshsales Suite to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshsales Suite and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Freshsales Suite and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

About Freshsales Suite

Freshsales Suite is a comprehensive CRM solution that combines sales, marketing, and support functionalities into one unified platform. It helps businesses streamline their sales processes, manage customer relationships, and improve overall efficiency.

CRM

Learn More

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Customer Support

Learn More

Connect Freshsales Suite and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Choose an Action

Ready to use Freshsales Suite and Zendesk Support automations

Automate Instagram Comment Replies with Smart DMs

Automate Expense Report Approvals via Slack & QuickBooks

Automate Instagram DM Replies, Reactions, and Team Alerts

Actions and Triggers

When this happensTriggersA trigger is an event that starts a workflow.

Recent Contact Creations

Recent Deal Updates

New Deal

Recent Account Updates

Account Updated

Contact Updated

Do thisActionsAction is the task that follows automatically within your Freshsales Suite integrations.

Update Account

Create Deal

Update Deal

Add Note to Contact

Find User

Create Note

We'll help you get started

Know More About Freshsalessuite and Zendesk Support Integrations

How viaSocket Works | A Complete Guide

5 Simple Automation Hacks to Make Your Team Free

What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide

Frequently Asked Questions

About Freshsales Suite

About Zendesk Support

For SaaS

For AI Agent Builders

Support

Automation Experts

MCP

Compare

Company

Plans, Pricing and Offer

AI & Automation

When this happensTriggers
A trigger is an event that starts a workflow.

Do thisActions
Action is the task that follows automatically within your Freshsales Suite integrations.