Integrations Freshservice Agorapulse
Freshservice + Agorapulse

Connect Freshservice and Agorapulse to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Agorapulse

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Agorapulse

Enable Integrations or automations with these events of Freshservice and Agorapulse

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Agorapulse?

To start, connect both your Freshservice and Agorapulse accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Agorapulse (or vice versa).

Can we customize how data from Freshservice is recorded in Agorapulse?

Absolutely. You can customize how Freshservice data is recorded in Agorapulse. This includes choosing which data fields go into which fields of Agorapulse, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Agorapulse?

The data sync between Freshservice and Agorapulse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Agorapulse?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Agorapulse?

Yes, you can set conditional logic to control the flow of data between Freshservice and Agorapulse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Agorapulse

About Agorapulse

Agorapulse is a comprehensive social media management platform designed to help businesses and marketers manage their social media presence effectively. It offers tools for scheduling posts, monitoring social media activity, engaging with followers, and analyzing performance across various social media platforms.

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