Connect Freshservice and ASPSMS to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and ASPSMS
Enable Integrations or automations with these events of Freshservice and ASPSMS
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Send SMS
Send a text message to one or more recipients.
Create Voucher
Generate one or more voucher codes to transfer SMS credits to another user or keep for later.
Redeem Voucher
Redeem an ASPSMS voucher code to add SMS credits to your account.
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Frequently Asked Questions
To start, connect both your Freshservice and ASPSMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in ASPSMS (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in ASPSMS. This includes choosing which data fields go into which fields of ASPSMS, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and ASPSMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and ASPSMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout ASPSMS
ASPSMS is a powerful SMS gateway service that enables businesses to send and receive SMS messages globally. It offers a reliable platform for communication, marketing, and notifications, making it ideal for enhancing customer engagement.
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