Integrations Freshservice Chargebee
Freshservice + Chargebee

Connect Freshservice and Chargebee to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Chargebee

Automatically do this!

Ready to use Freshservice and Chargebee automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is created.

New Subscription

New Subscription

Triggers when a subscription is created.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Find Existing Subscription

Find Existing Subscription

Lookup details of an existing subscription.

Get a Customer

Get a Customer

Get information of an existing customer by ID.

Delete a Customer

Delete a Customer

Delete an existing customer by ID.

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Frequently Asked Questions

How do I start an integration between Freshservice and Chargebee?

To start, connect both your Freshservice and Chargebee accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Chargebee (or vice versa).

Can we customize how data from Freshservice is recorded in Chargebee?

Absolutely. You can customize how Freshservice data is recorded in Chargebee. This includes choosing which data fields go into which fields of Chargebee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Chargebee?

The data sync between Freshservice and Chargebee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Chargebee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Chargebee?

Yes, you can set conditional logic to control the flow of data between Freshservice and Chargebee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Chargebee

About Chargebee

Chargebee is a subscription management and billing platform designed for businesses of all sizes. It automates billing processes, manages subscriptions, and provides comprehensive analytics to help businesses optimize their revenue models.

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