Connect Freshservice and CircleCI to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

CircleCI

Automatically do this!

Enable Integrations or automations with these events of Freshservice and CircleCI

Enable Integrations or automations with these events of Freshservice and CircleCI

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Organization

Create Organization

Creates a organization.

Create URL Orb allow-list

Create URL Orb allow-list

Creates a new URL Orb allow-list entry

Create Project

Create Project

Creates a new Project.

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Frequently Asked Questions

How do I start an integration between Freshservice and CircleCI?

To start, connect both your Freshservice and CircleCI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in CircleCI (or vice versa).

Can we customize how data from Freshservice is recorded in CircleCI?

Absolutely. You can customize how Freshservice data is recorded in CircleCI. This includes choosing which data fields go into which fields of CircleCI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and CircleCI?

The data sync between Freshservice and CircleCI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to CircleCI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and CircleCI?

Yes, you can set conditional logic to control the flow of data between Freshservice and CircleCI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
CircleCI

About CircleCI

CircleCI is a leading continuous integration and delivery platform that automates the software development process, allowing teams to build, test, and deploy applications quickly and efficiently. It integrates seamlessly with popular version control systems and provides powerful tools for managing complex workflows, ensuring high-quality software delivery.

Learn More