Connect Freshservice and Ghost to Build Intelligent Automations
Ready to use Freshservice and Ghost automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Post Created
Triggers when a Ghost post is created or updated since the last check and returns matching posts; supports optional status filtering.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Post
Create a new blog post with a title, content, tags, authors, and set it as draft, publish now, or schedule for later.
Create Member
Creates a new member in Ghost using an email, with optional name, note, and labels.
Invite Staff Member
Sends an invitation to add someone to your Ghost site with the selected staff role.
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Frequently Asked Questions
To start, connect both your Freshservice and Ghost accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Ghost (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Ghost. This includes choosing which data fields go into which fields of Ghost, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Ghost typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Ghost. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Ghost
Ghost is a powerful platform for professional publishing, offering a seamless experience for creating and managing content. Ideal for bloggers, journalists, and content creators, it provides robust tools for writing, editing, and publishing with ease.
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