Integrations Freshservice intuiface
Freshservice + intuiface

Connect Freshservice and intuiface to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

intuiface

Automatically do this!

Enable Integrations or automations with these events of Freshservice and intuiface

Enable Integrations or automations with these events of Freshservice and intuiface

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and intuiface?

To start, connect both your Freshservice and intuiface accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in intuiface (or vice versa).

Can we customize how data from Freshservice is recorded in intuiface?

Absolutely. You can customize how Freshservice data is recorded in intuiface. This includes choosing which data fields go into which fields of intuiface, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and intuiface?

The data sync between Freshservice and intuiface typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to intuiface?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and intuiface?

Yes, you can set conditional logic to control the flow of data between Freshservice and intuiface. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.