Connect Freshservice and Keka to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Add New Employee
Search Employee by Email
Update Employee Details
Deactivate Employee
Employee Salary Details
Get all employee
Attendance Regularization
Enable Integrations or automations with these events of Freshservice and Keka
Enable Integrations or automations with these events of Freshservice and Keka
Actions
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add New Employee
Adds a new employee to the Keka HR system.
Search Employee by Email
Search for an employee using their email address to retrieve their details.
Update Employee Details
Update Employee Personal Details
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Frequently Asked Questions
To start, connect both your Freshservice and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Keka (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Keka
Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.
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