Connect Freshservice and Mailjet to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Send HTML Email
Send Plain Text Email
Send Email Using Template
Subscribe Contact to List
Unsubscribe Contact From List
Update Contact
Update Contact Properties
Ready to use Freshservice and Mailjet automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Open
runs when email is marked as spam
New Email Unsubscribed
runs when new contact is added
New Email Blocked
Add a contact to a Mailjet contact list.
Email Sent
Runs when Email Is Sent
Email Link Clicked
Runs when email link clicked
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Send HTML Email
Send an email with subject and HTML content, plus optional CC, BCC, and Reply-To.
Send Plain Text Email
Send a plain-text email to one or more recipients with optional CC, BCC, and reply-to.
Send Email Using Template
Send an email with a template to recipients, including CC, BCC, reply-to and template variables.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Know More About Freshservice and Mailjet Integrations
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Frequently Asked Questions
To start, connect both your Freshservice and Mailjet accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Mailjet (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Mailjet. This includes choosing which data fields go into which fields of Mailjet, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Mailjet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Mailjet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Mailjet
Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
Learn More
