Integrations Freshservice Motion.io
Freshservice + Motion.io

Connect Freshservice and Motion.io to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Motion.io

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Enable Integrations or automations with these events of Freshservice and Motion.io

Enable Integrations or automations with these events of Freshservice and Motion.io

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Motion.io?

To start, connect both your Freshservice and Motion.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Motion.io (or vice versa).

Can we customize how data from Freshservice is recorded in Motion.io?

Absolutely. You can customize how Freshservice data is recorded in Motion.io. This includes choosing which data fields go into which fields of Motion.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Motion.io?

The data sync between Freshservice and Motion.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Motion.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Motion.io?

Yes, you can set conditional logic to control the flow of data between Freshservice and Motion.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.