Connect Freshservice and MYSQL to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and MYSQL
Enable Integrations or automations with these events of Freshservice and MYSQL
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Find row(s) from a table
Find row(s) via a lookup column.
Execute a Query (advanced)
You can select, create, update or delete row(s) of table via custom SQL query.
Insert Row
Adds a new row into the table.
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Frequently Asked Questions
To start, connect both your Freshservice and MYSQL accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in MYSQL (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in MYSQL. This includes choosing which data fields go into which fields of MYSQL, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and MYSQL typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and MYSQL. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout MYSQL
MySQL is an open-source relational database management system (RDBMS) that uses Structured Query Language (SQL) for managing and querying data. It is widely used for its speed, reliability, and flexibility in handling large-scale database applications. MySQL is commonly employed in web development and is a key component of the popular LAMP stack (Linux, Apache, MySQL, PHP/Perl/Python).
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