Connect Freshservice and Rows to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Row
Create Table
Delete Table
Rename Table
Create Spreadsheet Page
Delete Spreadsheet Page
Rename Spreadsheet
Get Range Values
Enable Integrations or automations with these events of Freshservice and Rows
Enable Integrations or automations with these events of Freshservice and Rows
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Row
Add a new row with the provided values to the selected table in a Rows spreadsheet.
Create Table
Creates a new table with the specified name on the selected page of a spreadsheet.
Delete Table
Removes the selected table from the specified spreadsheet.
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Frequently Asked Questions
To start, connect both your Freshservice and Rows accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Rows (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Rows. This includes choosing which data fields go into which fields of Rows, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Rows typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Rows. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Rows
Rows is a powerful online spreadsheet tool designed to enhance productivity and collaboration. It offers advanced features for data analysis, automation, and integration with various apps and services.
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