Connect Freshservice and Sanity to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and Sanity
Enable Integrations or automations with these events of Freshservice and Sanity
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create project
Create a new project with a display name and optional organization ID
Update Project
Modify an existing Sanity project's name, settings, or metadata.
Delete Project
Delete a specific project.
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Frequently Asked Questions
To start, connect both your Freshservice and Sanity accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Sanity (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Sanity. This includes choosing which data fields go into which fields of Sanity, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Sanity typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Sanity. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Sanity
Sanity is a platform for structured content that allows teams to build and manage digital experiences with ease. It provides a flexible and customizable content management system (CMS) that adapts to your needs, enabling seamless collaboration and efficient content delivery.
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