Connect Freshservice and SMTP2GO to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Add an SMTP User
Enable Integrations or automations with these events of Freshservice and SMTP2GO
Enable Integrations or automations with these events of Freshservice and SMTP2GO
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Add an SMTP User
Add a new SMTP user to your account.
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Frequently Asked Questions
To start, connect both your Freshservice and SMTP2GO accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in SMTP2GO (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in SMTP2GO. This includes choosing which data fields go into which fields of SMTP2GO, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and SMTP2GO typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and SMTP2GO. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout SMTP2GO
SMTP2GO is a reliable and efficient email delivery service that ensures your emails reach their intended recipients without any hassle. It provides a robust SMTP server solution for businesses and individuals, offering features like email tracking, analytics, and detailed reporting to enhance your email communication strategy.
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