IntegrationsFreshserviceSpeechmatics
Freshservice + Speechmatics

Connect Freshservice and Speechmatics to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Speechmatics

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Job

New Job

Triggered when a new job is created in speechmatics.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Get Job

Get Job

Get job details, including progress and any error reports.

Create Job

Create Job

Create a new job.

Get the usage statistics

Get the usage statistics

Get the usage statistics of speechmatics.

Request a new Action for Freshservice

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshservice and Speechmatics?

To start, connect both your Freshservice and Speechmatics accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Speechmatics (or vice versa).

Can we customize how data from Freshservice is recorded in Speechmatics?

Absolutely. You can customize how Freshservice data is recorded in Speechmatics. This includes choosing which data fields go into which fields of Speechmatics, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Speechmatics?

The data sync between Freshservice and Speechmatics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Speechmatics?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Speechmatics?

Yes, you can set conditional logic to control the flow of data between Freshservice and Speechmatics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Speechmatics

About Speechmatics

Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.

Learn More