Connect Freshservice and Stripe to Build Intelligent Automations

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Freshservice

When this happens...

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Stripe

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Payment Link is Created

New Payment Link is Created

Trigger when a new payment link is created.

New Subscription

New Subscription

Triggers when a customer is signed up for a new plan.

Updated Subscription

Updated Subscription

Triggers when a customer subscription is changed.

Canceled Subscription

Canceled Subscription

Triggers when a subscription is canceled(by a subscriber or due to end of billing period.)

New Invoice

New Invoice

Triggers when a new invoice. You can filter based on the invoice's status.

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Find a Subscription

Find a Subscription

Finds an existing subscription by its ID.

Find an Invoice

Find an Invoice

Find an existing invoice by its ID.

Find a Payment

Find a Payment

Finds an existing payment intent by its ID.

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Frequently Asked Questions

How do I start an integration between Freshservice and Stripe?

To start, connect both your Freshservice and Stripe accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Stripe (or vice versa).

Can we customize how data from Freshservice is recorded in Stripe?

Absolutely. You can customize how Freshservice data is recorded in Stripe. This includes choosing which data fields go into which fields of Stripe, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Stripe?

The data sync between Freshservice and Stripe typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Stripe?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Stripe?

Yes, you can set conditional logic to control the flow of data between Freshservice and Stripe. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Stripe

About Stripe

Stripe is a financial technology company that provides a set of tools and APIs (Application Programming Interfaces) for online businesses to handle payments, subscriptions, and other financial transactions on the internet.

Learn More