Integrations Freshservice timeghost
Freshservice + timeghost

Connect Freshservice and timeghost to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

timeghost

Automatically do this!

Enable Integrations or automations with these events of Freshservice and timeghost

Enable Integrations or automations with these events of Freshservice and timeghost

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and timeghost?

To start, connect both your Freshservice and timeghost accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in timeghost (or vice versa).

Can we customize how data from Freshservice is recorded in timeghost?

Absolutely. You can customize how Freshservice data is recorded in timeghost. This includes choosing which data fields go into which fields of timeghost, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and timeghost?

The data sync between Freshservice and timeghost typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to timeghost?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and timeghost?

Yes, you can set conditional logic to control the flow of data between Freshservice and timeghost. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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timeghost

About timeghost

timeghost is your project time tracking solution especially designed for Microsoft 365. No extra registration needed, all set with your Office/Microsoft 365 account.

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