Connect Freshservice and Tusky to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Vault
Delete Vault
Create Folder
Update User Account
Enable Integrations or automations with these events of Freshservice and Tusky
Enable Integrations or automations with these events of Freshservice and Tusky
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Vault
Creates a Vault.
Delete Vault
Delete an existing vault.
Create Folder
Creates a Folder.
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Frequently Asked Questions
To start, connect both your Freshservice and Tusky accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Tusky (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Tusky. This includes choosing which data fields go into which fields of Tusky, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Tusky typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Tusky. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Tusky
Tusky is a user-friendly and efficient client for Mastodon, a decentralized social network. It allows users to connect, share, and interact with others in a seamless and privacy-focused environment. With its intuitive interface and robust features, Tusky enhances the social media experience by providing tools for managing posts, following users, and engaging with content across the Mastodon network.
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