Integrations Freshservice Uptime.com
Freshservice + Uptime.com

Connect Freshservice and Uptime.com to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Uptime.com

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Enable Integrations or automations with these events of Freshservice and Uptime.com

Enable Integrations or automations with these events of Freshservice and Uptime.com

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Uptime.com?

To start, connect both your Freshservice and Uptime.com accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Uptime.com (or vice versa).

Can we customize how data from Freshservice is recorded in Uptime.com?

Absolutely. You can customize how Freshservice data is recorded in Uptime.com. This includes choosing which data fields go into which fields of Uptime.com, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Uptime.com?

The data sync between Freshservice and Uptime.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Uptime.com?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Uptime.com?

Yes, you can set conditional logic to control the flow of data between Freshservice and Uptime.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Uptime.com

About Uptime.com

Uptime.com is a comprehensive website monitoring service that ensures your website is always up and running smoothly. It provides real-time alerts and detailed reports on website performance, helping businesses maintain optimal uptime and quickly address any issues that arise.

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