Connect Freshservice and Upvoted to Build Intelligent Automations

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Freshservice

When this happens...

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Upvoted

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

new feature is added

new feature is added

runs when new feature is added

New comments arrive on a feature

New comments arrive on a feature

runs when new comments arrive on a feature

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Feature

Create Feature

Create a new feature.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Upvoted?

To start, connect both your Freshservice and Upvoted accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Upvoted (or vice versa).

Can we customize how data from Freshservice is recorded in Upvoted?

Absolutely. You can customize how Freshservice data is recorded in Upvoted. This includes choosing which data fields go into which fields of Upvoted, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Upvoted?

The data sync between Freshservice and Upvoted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Upvoted?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Upvoted?

Yes, you can set conditional logic to control the flow of data between Freshservice and Upvoted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Upvoted

About Upvoted

Upvoted is a platform designed to enhance user engagement and interaction through voting and feedback mechanisms. It allows users to upvote content, ideas, or products, fostering a community-driven environment for decision-making and prioritization.

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