Connect Freshservice and VATlayer to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and VATlayer
Enable Integrations or automations with these events of Freshservice and VATlayer
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Validate VAT number
Verify a VAT number and get its country and validation status
Get VAT rate
Get the VAT rate for a country or VAT number.
Get VAT rates lists
Retrieve current VAT rates (standard and reduced) for countries.
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Frequently Asked Questions
To start, connect both your Freshservice and VATlayer accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in VATlayer (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in VATlayer. This includes choosing which data fields go into which fields of VATlayer, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and VATlayer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and VATlayer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout VATlayer
VATlayer provides a reliable and easy-to-use API for VAT number validation, VAT rates, and VAT compliance. It is designed to help businesses manage their VAT obligations efficiently and accurately.
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