Connect Freshservice and workast to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create a Task
Create a Space
Creates a Subtask
Update Space
Create a Tag
Add Tag
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Task Created
Triggers when a new task is created in your Workast account.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create a Task
create a task in workast app.
Create a Space
create a new space in workast.
Creates a Subtask
Creates a new subtask on a task.
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Frequently Asked Questions
To start, connect both your Freshservice and workast accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in workast (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in workast. This includes choosing which data fields go into which fields of workast, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and workast typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and workast. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout workast
Workast is a productivity tool that helps teams capture tasks, manage projects and collaborate to get more work done.
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