Connect Freshservice and Zagomail to Build Intelligent Automations

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Freshservice

When this happens...

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Zagomail

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Unsubscribe

New Unsubscribe

Triggers when subscriber unsubscribe from the list.

New Subscriber

New Subscriber

Triggers when a new subscriber is added to the list.

New Subscriber Added

New Subscriber Added

Triggers when a new subscriber is added in specified list.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create a Subscriber

Create a Subscriber

Adds a new subscriber to a specified mailing list.

Update a Subscriber

Update a Subscriber

Update an existing subscriber.

Find or Create a Subscriber

Find or Create a Subscriber

Search subscriber by email in specified list. Optionally, create a subscriber if none are found.

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Frequently Asked Questions

How do I start an integration between Freshservice and Zagomail?

To start, connect both your Freshservice and Zagomail accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Zagomail (or vice versa).

Can we customize how data from Freshservice is recorded in Zagomail?

Absolutely. You can customize how Freshservice data is recorded in Zagomail. This includes choosing which data fields go into which fields of Zagomail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Zagomail?

The data sync between Freshservice and Zagomail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Zagomail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Zagomail?

Yes, you can set conditional logic to control the flow of data between Freshservice and Zagomail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Zagomail

About Zagomail

Zagomail is an email marketing platform designed to help businesses create, send, and track email campaigns effectively. It offers a range of features including customizable templates, automation tools, and analytics to optimize email marketing strategies.

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