Connect Freshservice and zenduty to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and zenduty
Enable Integrations or automations with these events of Freshservice and zenduty
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Team
Creates a Team.
Update Team
Update an existing team.
Create Tag
Create a tag.
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Frequently Asked Questions
To start, connect both your Freshservice and zenduty accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in zenduty (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in zenduty. This includes choosing which data fields go into which fields of zenduty, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and zenduty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and zenduty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
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