
When this happens...
New Idea Created

Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Add Comment
Add Space Tag
Add Tags
Create Contact
Create Cusom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
Find Message
Find Contact Channel
Delete Space Tag
Delete Contact
List All Custom Fields
Send Message
Find User
Find Custom Fields
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new idea is created.
Triggers when new contact created.
Action is the task that follows automatically within your Frill integrations.
Create a new idea on Frill, assign an author, add categories, and optionally mark it as a bug.
Updates an existing idea in Frill with new title, description, category, status, and display options.
Finds an idea by its ID or slug.
Creates a new follower in Frill, for example an author or a user.
Fetches all ideas from your Frill account and returns them in a single list.
Gets all followers from your Frill account so you can use them in your workflow.

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To start, connect both your Frill and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Frill triggers actions in Respond.io (or vice versa).
Absolutely. You can customize how Frill data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.
The data sync between Frill and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Frill and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Frill lets you collect customer feedback, communicate a public roadmap and announce new features.
Learn Morerespond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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