Integrate Frill with Respond.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Contact Channel from Respond.io when New Idea Is Added to Frill
Assign/Unassign Conversation in Respond.io when New Comment on Idea in Frill
List All Users in Respondio when New Comment on Idea in Frill
List All Contacts in Respondio when New Comment on Idea in Frill
Create a Comment in Respond.io when New Comment on Idea in Frill
Start from a real workflow other teams are already running.
Frill
When this happens...
New Idea Is Added
New Comment on Idea
When a new announcement is published
When a new vote is added to an idea
Respond.io
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
List Contact Channel from Respond.io when New Idea Is Added to Frill
Use this flowAssign/Unassign Conversation in Respond.io when New Comment on Idea in Frill
Use this flowList All Users in Respondio when New Comment on Idea in Frill
Use this flowList All Contacts in Respondio when New Comment on Idea in Frill
Use this flowCreate a Comment in Respond.io when New Comment on Idea in Frill
Use this flowAdd Space Tag in Respondio when New Comment on Idea in Frill
Use this flowAdd Tags in Respondio when New Comment on Idea in Frill
Use this flowCreate Contact in Respondio when New Comment on Idea in Frill
Use this flowCreate Custom Field in Respond.io when New Comment on Idea in Frill
Use this flowUpdate Contact in Respondio when New Comment on Idea in Frill
Use this flowEverything you can automate between Frill and Respond.io.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new idea is added
Update transfer option code for Frill New Comment on Idea trigger
Runs the workflow automatically whenever a new announcement is published in your Frill account.
Runs the workflow automatically whenever a new vote is added to an idea in Frill. The trigger can be limited to a specific idea if desired.
Triggers when new contact created.
Action is the task that follows automatically within your Frill integrations.
Create idea (author, topics)
Update an idea's title, description, category, status, and display settings.
Find an idea by its ID or slug.
Create a new follower in Frill
Retrieve ideas from your Frill account, optionally filtering by name, sorting, limiting results, and selecting fields.
Retrieve all Frill followers

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn morerespond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn moreSign up for a free viaSocket account, then authorize both your Frill and Respond.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Frill and Respond.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Respond.io. No coding required.
Yes. You can set up a workflow where Frill triggers actions in Respond.io, and a separate workflow where Respond.io triggers actions in Frill. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Frill and Respond.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Frill and Respond.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.