Connect Frill and Respond.io to Build Intelligent Automations
Choose a Trigger
When this happens...
New Idea Is Added
New Comment on Idea
When a new announcement is published
When a new vote is added to an idea
Choose an Action
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
Ready to use Frill and Respond.io automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Idea Is Added
Runs when new idea is added
New Comment on Idea
Update transfer option code for Frill New Comment on Idea trigger
When a new announcement is published
Runs the workflow automatically whenever a new announcement is published in your Frill account.
When a new vote is added to an idea
Runs the workflow automatically whenever a new vote is added to an idea in Frill. The trigger can be limited to a specific idea if desired.
New Contact
Triggers when new contact created.
Do thisActions
Action is the task that follows automatically within your Frill integrations.
Create Idea
Create idea (author, topics)
Update Idea
Update idea title and details
Find Idea
Find idea by ID or slug
Add Follower
Create a new follower in Frill
List All Ideas
List all ideas from Frill
List Followers
Retrieve all Frill followers
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Frequently Asked Questions
To start, connect both your Frill and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Frill triggers actions in Respond.io (or vice versa).
Absolutely. You can customize how Frill data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.
The data sync between Frill and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Frill and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Frill
Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn MoreAbout Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn More
