Connect Frill and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Idea Created
Choose an Action
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Ready to use Frill and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Idea Created
Runs when a new idea is created.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
Do thisActions
Action is the task that follows automatically within your Frill integrations.
Create Idea
Create a new idea on Frill, assign an author, add categories, and optionally mark it as a bug.
Update Idea
Updates an existing idea in Frill with new title, description, category, status, and display options.
Find Idea
Finds an idea by its ID or slug.
Add Follower
Creates a new follower in Frill, for example an author or a user.
List All Ideas
Fetches all ideas from your Frill account and returns them in a single list.
List Followers
Gets all followers from your Frill account so you can use them in your workflow.
Know More About Frill and Zendesk Support Integrations
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Frequently Asked Questions
To start, connect both your Frill and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Frill triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Frill data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Frill and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Frill and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Frill
Frill lets you collect customer feedback, communicate a public roadmap and announce new features.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn More
