Integrate Frill with Zoho Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Frill
When this happens...
New Idea Is Added
New Comment on Idea
When a new announcement is published
When a new vote is added to an idea
Zoho Desk
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Update Contact in Zoho Desk when New Idea Is Added to Frill
Use this flowFind a Contact in Zoho Desk when New Idea Is Added to Frill
Use this flowSearch Ticket in Zoho Desk when New Idea Is Added to Frill
Use this flowAdd Attachment to Zoho Desk when New Idea Is Added to Frill
Use this flowAdd a Comment in Zoho Desk when New Idea Is Added to Frill
Use this flowCreate a Account in Zoho Desk when New Idea Is Added to Frill
Use this flowCreate Contact in Zoho Desk when New Idea Is Added to Frill
Use this flowSend E-Mail Reply via Zoho Desk when New Idea Is Added to Frill
Use this flowUpdate Ticket in Zoho Desk when New Idea Is Added to Frill
Use this flowCreate Ticket in Zoho Desk when New Idea Is Added to Frill
Use this flowEverything you can automate between Frill and Zoho Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new idea is added
Update transfer option code for Frill New Comment on Idea trigger
Runs the workflow automatically whenever a new announcement is published in your Frill account.
Runs the workflow automatically whenever a new vote is added to an idea in Frill. The trigger can be limited to a specific idea if desired.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Action is the task that follows automatically within your Frill integrations.
Create idea (author, topics)
Update an idea's title, description, category, status, and display settings.
Find an idea by its ID or slug.
Create a new follower in Frill
Retrieve ideas from your Frill account, optionally filtering by name, sorting, limiting results, and selecting fields.
Retrieve all Frill followers

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn moreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn moreSign up for a free viaSocket account, then authorize both your Frill and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Frill and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.
Yes. You can set up a workflow where Frill triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in Frill. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Frill and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Frill and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.