
When this happens...
New Idea Created
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new idea is created.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Action is the task that follows automatically within your Frill integrations.
Create a new idea on Frill, assign an author, add categories, and optionally mark it as a bug.
Updates an existing idea in Frill with new title, description, category, status, and display options.
Finds an idea by its ID or slug.
Creates a new follower in Frill, for example an author or a user.
Fetches all ideas from your Frill account and returns them in a single list.
Gets all followers from your Frill account so you can use them in your workflow.

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To start, connect both your Frill and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Frill triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Frill data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Frill and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Frill and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Frill lets you collect customer feedback, communicate a public roadmap and announce new features.
Learn MoreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn More