Connect Front and c2a to Build Intelligent Automations

Choose a Trigger

Front

When this happens...

Choose an Action

c2a

Automatically do this!

Enable Integrations or automations with these events of Front and c2a

Enable Integrations or automations with these events of Front and c2a

Actions

Create Contact

Create Contact

Creates a new contact.

Create Account

Create Account

Creates a new Account.

Add Contact Handle

Add Contact Handle

Add a handle (email, phone, etc) to a Contact.

Add Comment

Add Comment

Add a comment to a conversation.

Remove Conversation Links

Remove Conversation Links

Remove Links from a conversation.

Import Message

Import Message

Imports a new message into Front.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Front and c2a?

To start, connect both your Front and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in Front triggers actions in c2a (or vice versa).

Can we customize how data from Front is recorded in c2a?

Absolutely. You can customize how Front data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Front and c2a?

The data sync between Front and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Front to c2a?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Front and c2a?

Yes, you can set conditional logic to control the flow of data between Front and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Front

About Front

Front is a collaborative email platform designed to streamline communication and enhance team productivity by allowing users to manage shared inboxes, automate workflows, and integrate with various business tools.

Learn More
c2a

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

Learn More