IntegrationsFrontStartel CMC
Front + Startel CMC

Connect Front and Startel CMC to Build Intelligent Automations

Choose a Trigger

Front

When this happens...

Choose an Action

Startel CMC

Automatically do this!

Enable Integrations or automations with these events of Front and Startel CMC

Enable Integrations or automations with these events of Front and Startel CMC

Actions

Create Contact

Create Contact

Creates a new contact.

Create Account

Create Account

Creates a new Account.

Add Contact Handle

Add Contact Handle

Add a handle (email, phone, etc) to a Contact.

Add Comment

Add Comment

Add a comment to a conversation.

Remove Conversation Links

Remove Conversation Links

Remove Links from a conversation.

Import Message

Import Message

Imports a new message into Front.

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Frequently Asked Questions

How do I start an integration between Front and Startel CMC?

To start, connect both your Front and Startel CMC accounts to viaSocket. Once connected, you can set up a workflow where an event in Front triggers actions in Startel CMC (or vice versa).

Can we customize how data from Front is recorded in Startel CMC?

Absolutely. You can customize how Front data is recorded in Startel CMC. This includes choosing which data fields go into which fields of Startel CMC, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Front and Startel CMC?

The data sync between Front and Startel CMC typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Front to Startel CMC?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Front and Startel CMC?

Yes, you can set conditional logic to control the flow of data between Front and Startel CMC. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Front

About Front

Front is a collaborative email platform designed to streamline communication and enhance team productivity by allowing users to manage shared inboxes, automate workflows, and integrate with various business tools.

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Startel CMC

About Startel CMC

The Startel CMC is a best-in-class contact management system for contact centers and telephone answering services.

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