Integrate FuseDesk with Lightspeed Retail POS (X-Series) to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Create FuseDesk Case in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Update Contact in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Update FuseDesk Case in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Find a Contact in FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Start from a real workflow other teams are already running.
FuseDesk
When this happens...
Contact Updated
Contact Created
Case Created
Case Updated
Case Closed
Department Added
Rep Added
Rep Updated
Department Update
Lightspeed Retail POS (X-Series)
Automatically do this!
Create Customer
Create Customer Group
Create Product
Create Register Sale
Update Product
Update Customer
Search Customers
List Store Products
List Store Users
List Store Registers
List Taxes
List All Brands
List All Suppliers
List Variant Attributes
List Payment Methods
List Customer Groups
List All Outlets
Get Top 10 Best Selling Products
Create Contact in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowCreate FuseDesk Case in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowUpdate Contact in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowUpdate FuseDesk Case in Fusedesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowFind a Contact in FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowList Case from FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowList Unassigned Emails from FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowList Trashed Emails in FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowList All Reps from FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowList Case Tags from FuseDesk when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowEverything you can automate between FuseDesk and Lightspeed Retail POS (X-Series).
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Triggers when a Department is Added.
Action is the task that follows automatically within your FuseDesk integrations.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact
Updated an existing FuseDesk Case.
Finds a Contact Optionally, create a contact if none are found.
Gets all case.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn moreLightspeed Retail POS (X-Series) is a cloud-based point-of-sale and retail management system designed to streamline in-store and online operations. It provides powerful tools for inventory control, sales processing, customer management, reporting, and multi-store management. With an intuitive interface and real-time analytics, Lightspeed Retail POS helps retailers run smarter, automate workflows, and manage their business from anywhere.
Learn moreSign up for a free viaSocket account, then authorize both your FuseDesk and Lightspeed Retail POS (X-Series) accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between FuseDesk and Lightspeed Retail POS (X-Series) as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Lightspeed Retail POS (X-Series). No coding required.
Yes. You can set up a workflow where FuseDesk triggers actions in Lightspeed Retail POS (X-Series), and a separate workflow where Lightspeed Retail POS (X-Series) triggers actions in FuseDesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between FuseDesk and Lightspeed Retail POS (X-Series). Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire FuseDesk and Lightspeed Retail POS (X-Series) integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.