
When this happens...
Contact Updated
Contact Created
Case Created
Case Updated
Case Closed
Department Added
Rep Added
Rep Updated
Department Update

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Triggers when a Department is Added.
Action is the task that follows automatically within your FuseDesk integrations.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact
Updated an existing FuseDesk Case.
Finds a Contact Optionally, create a contact if none are found.
Gets all case.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your FuseDesk and Undetectable AI accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in Undetectable AI (or vice versa).
Absolutely. You can customize how FuseDesk data is recorded in Undetectable AI. This includes choosing which data fields go into which fields of Undetectable AI, setting up custom formats, and filtering out unwanted information.
The data sync between FuseDesk and Undetectable AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FuseDesk and Undetectable AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn MoreUndetectable AI offers advanced artificial intelligence solutions designed to seamlessly integrate into various applications without being easily detected. This service is ideal for developers and businesses looking to enhance their applications with AI capabilities while maintaining a low profile. It provides tools and technologies that ensure AI functionalities are embedded in a way that is not easily noticeable, making it perfect for applications where subtlety is key.
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