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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Triggers when a Department is Added.
Action is the task that follows automatically within your FuseDesk integrations.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact
Updated an existing FuseDesk Case.
Finds a Contact Optionally, create a contact if none are found.
Gets all case.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your FuseDesk and Basin accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in Basin (or vice versa).
Absolutely. You can customize how FuseDesk data is recorded in Basin. This includes choosing which data fields go into which fields of Basin, setting up custom formats, and filtering out unwanted information.
The data sync between FuseDesk and Basin typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FuseDesk and Basin. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn MoreBasin is a powerful tool designed to streamline form management and data collection for businesses and developers. It offers a seamless way to handle form submissions without the need for server-side code, making it ideal for web developers and businesses looking to simplify their form handling processes.
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