
When this happens...
Contact Updated
Contact Created
Case Created
Case Updated
Case Closed
Department Added
Rep Added
Rep Updated
Department Update

Automatically do this!
Text to Speech
Chat Conversation
Translate Text
Remove the Background of an Image
Ai Generated Content Detection
Face Detection
Face Comparison
Spell Check
Topic Extraction
Summarize Text
Identify Emotion Expressed in Text
Extract Text Image
Question Answer
Logo Detection
LandMark Detection
Detect Object In Image
Analyze Sentiments in Text
Extract Keyword in Text
Extract Named Entity in Text
Anonymize Image
Anonymize Text
Detect Language Of Text
Explicit Content Detection
Document Translation
Transcribe Audio File into Text
Moderate Text
Video Question Answering
Financial Parser
Resume Parser
Generate Image
Create Project Automlclassification
Automatic Translation
Create Prompt
Code Generation
Entity Sentiment
Identity Parser
Upload Phase
Deepfake Detection
AI Detection
Get Speech To Text Async Result
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Triggers when a Department is Added.
Action is the task that follows automatically within your FuseDesk integrations.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact
Updated an existing FuseDesk Case.
Finds a Contact Optionally, create a contact if none are found.
Gets all case.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your FuseDesk and Eden AI accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in Eden AI (or vice versa).
Absolutely. You can customize how FuseDesk data is recorded in Eden AI. This includes choosing which data fields go into which fields of Eden AI, setting up custom formats, and filtering out unwanted information.
The data sync between FuseDesk and Eden AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FuseDesk and Eden AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn MoreEden AI is an AI API aggregator that allows you to use many AI technologies and providers without having to set up each API individually.
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