Connect FuseDesk and Moxie to Build Intelligent Automations

Choose a Trigger

FuseDesk

When this happens...

Choose an Action

Moxie

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Do thisActions

Action is the task that follows automatically within your FuseDesk integrations.

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

Update Contact

Update Contact

Updates a Contact

Update FuseDesk Case

Update FuseDesk Case

Updated an existing FuseDesk Case.

Find a Contact

Find a Contact

Finds a Contact Optionally, create a contact if none are found.

List Case

List Case

Gets all case.

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Frequently Asked Questions

How do I start an integration between FuseDesk and Moxie?

To start, connect both your FuseDesk and Moxie accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in Moxie (or vice versa).

Can we customize how data from FuseDesk is recorded in Moxie?

Absolutely. You can customize how FuseDesk data is recorded in Moxie. This includes choosing which data fields go into which fields of Moxie, setting up custom formats, and filtering out unwanted information.

How often does the data sync between FuseDesk and Moxie?

The data sync between FuseDesk and Moxie typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from FuseDesk to Moxie?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between FuseDesk and Moxie?

Yes, you can set conditional logic to control the flow of data between FuseDesk and Moxie. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

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Moxie

About Moxie

Moxie is a platform designed to enhance team collaboration and productivity by providing tools for effective communication and project management. It offers features such as task management, team chat, and file sharing to streamline workflows and improve team efficiency.

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