Black Friday 2025: View All SaaS Deals →

viaSocket
IntegrationsFuseDesksurveysensum
FuseDesk + surveysensum

Connect FuseDesk and surveysensum to Build Intelligent Automations

Choose a Trigger

FuseDesk

When this happens...

Choose an Action

surveysensum

Automatically do this!

Enable Integrations or automations with these events of FuseDesk and surveysensum

Enable Integrations or automations with these events of FuseDesk and surveysensum

Triggers

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Actions

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

Update Contact

Update Contact

Updates a Contact

Update FuseDesk Case

Update FuseDesk Case

Updated an existing FuseDesk Case.

Find a Contact

Find a Contact

Finds a Contact Optionally, create a contact if none are found.

List Case

List Case

Gets all case.

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

trigger
When
Default app icon
Instagram for Business
Instant Trigger
Do
getRandomCommentReplyFunction
cmntp4d3SwSR
IF
    • text is ai
      Workflow step icon
      ReplytoComment
      Workflow step icon
      Send a Private Reply
      Add Step
    • Is guide comment
      Workflow step icon
      ReplytoComment Guide
      Workflow step icon
      Send a Private Reply Guide
      Add Step
    • multi keyword match
      cmntdqJzLMYS
      Workflow step icon
      ReplytoCommentMultiKeyword
      Add Step
Continue from here
View Template

Automate Expense Report Approvals via Slack & QuickBooks

trigger
app icon
app icon
app icon
app icon
When
Default app icon
Google Forms
Runs Every 15 Minutes
Do
Workflow step icon
Send for Approval
IF
    • Send for Approval accept
      Workflow step icon
      Create Entry of expenses
      Add Step
    • Send for reject
      Workflow step icon
      Mail for Rejection
      Add Step
Continue from here
Workflow step icon
Add Expense Details
View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

trigger
app icon
app icon
When
Default app icon
Instagram for Business
Instant Trigger
Do
convertTimestampToIST_Message_Time
Workflow step icon
Give Prompt and Get Structured Response
IF
    • has response
      Workflow step icon
      SendDMMessage
      Add Step
    • Notify team
      Workflow step icon
      SendMail
      Add Step
    • has react
      Workflow step icon
      SendDMMessage React
      Add Step
Continue from here
View Template

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Know More About Fusedesk and Surveysensum Integrations

How viaSocket Works | A Complete Guide

How viaSocket Works | A Complete Guide

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Know more
5 Simple Automation Hacks to Make Your Team Free

5 Simple Automation Hacks to Make Your Team Free

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Know more
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide

What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Know more
Read more blogs

Frequently Asked Questions

How do I start an integration between FuseDesk and surveysensum?

To start, connect both your FuseDesk and surveysensum accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in surveysensum (or vice versa).

Can we customize how data from FuseDesk is recorded in surveysensum?

Absolutely. You can customize how FuseDesk data is recorded in surveysensum. This includes choosing which data fields go into which fields of surveysensum, setting up custom formats, and filtering out unwanted information.

How often does the data sync between FuseDesk and surveysensum?

The data sync between FuseDesk and surveysensum typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from FuseDesk to surveysensum?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between FuseDesk and surveysensum?

Yes, you can set conditional logic to control the flow of data between FuseDesk and surveysensum. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

Customer SupportCRM
Learn More
surveysensum

About surveysensum

SurveySensum offers an end to end Customer Experience Platform that measures and improves your CX metrics with CES, NPS, and CSAT surveys. It lets you gather customer feedback at all touchpoints and turn them into actionable insights. After receiving feedback it enables you to prioritize actions to improve products or services and proactively reduce churn and drive growth. Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis on qualitative voice of the customer data from sources like Chat bot conversations, app store reviews, social media etc and save hours of manual data processing with automated feedback tagging.

Forms and Surveys
Learn More

viaSocket

For SaaS

List Your App Build Your Own PlugEmbed Whitelabel MCP ServerBecome a Billing Partner Showcase Popular Workflows

For AI Agent Builders

viaSocket EmbedMCP Marketplace

Support

Book a DemoContact Support TeamRequest a Feature Knowledge Base Community BlogDownload Mobile AppRequest an Integration

Automation Experts

Hire an ExpertBecome a PartnerPartner Program

MCP

MCP MarketplaceMCP for AI AgentsMCP for SaaS Players

Compare

viaSocket vs ZapierviaSocket vs MakeviaSocket vs Pabbly
Capterra software reviews badgeG2 Users Love Us badge

Company

AboutWe are HiringCulture We FosterClient StoriesRoadmap

Plans, Pricing and Offer

PricingStartups plan Discount for Developing NationsFree Access Programs

AI & Automation

Apps IntegrationsFeaturesList Your AppAutomations Discover Top AppsEmbedWorkflow Automation Guide

© 2025 viaSocket |Privacy,TermsandData Retention & Deletion Policy

Walkover Web Solutions Pvt Ltd. | All rights reserved.