Connect FuseDesk and Viral Loops to Build Intelligent Automations

Choose a Trigger

FuseDesk

When this happens...

Choose an Action

Viral Loops

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Enable Integrations or automations with these events of FuseDesk and Viral Loops

Enable Integrations or automations with these events of FuseDesk and Viral Loops

Triggers

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Actions

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

Update Contact

Update Contact

Updates a Contact

Update FuseDesk Case

Update FuseDesk Case

Updated an existing FuseDesk Case.

Find a Contact

Find a Contact

Finds a Contact Optionally, create a contact if none are found.

List Case

List Case

Gets all case.

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Frequently Asked Questions

How do I start an integration between FuseDesk and Viral Loops?

To start, connect both your FuseDesk and Viral Loops accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in Viral Loops (or vice versa).

Can we customize how data from FuseDesk is recorded in Viral Loops?

Absolutely. You can customize how FuseDesk data is recorded in Viral Loops. This includes choosing which data fields go into which fields of Viral Loops, setting up custom formats, and filtering out unwanted information.

How often does the data sync between FuseDesk and Viral Loops?

The data sync between FuseDesk and Viral Loops typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from FuseDesk to Viral Loops?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between FuseDesk and Viral Loops?

Yes, you can set conditional logic to control the flow of data between FuseDesk and Viral Loops. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.