
When this happens...
New Task
New Comment

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
Explore more automations built by businesses and experts
When this happensTriggers
A trigger is an event that starts a workflow.
Returns tasks from the selected project that were created within the past number of minutes specified by the scheduledTime input.
Returns comments added to the selected task within the past specified number of minutes.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Action is the task that follows automatically within your GanttPRO integrations.
Create a new task in a GanttPRO project with specified name, dates, status, priority, progress, estimation, deadline, and color.
Create a new project in GanttPRO with a name, optional description, start date, and configuration (duration view and working days).
Permanently deletes the selected task from the specified GanttPRO project.
Update an existing GanttPRO task — modify its name, description, status, priority, progress, deadline, estimation, or color.
Adds a comment to a specific task in a GanttPRO project by the selected user.
Creates a Contact

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your GanttPRO and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in GanttPRO triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how GanttPRO data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between GanttPRO and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between GanttPRO and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ganttpro is a powerful project management tool that helps teams plan, schedule, and manage their projects using Gantt charts. It offers features like task management, resource allocation, and time tracking to ensure projects are completed on time and within budget.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn More