
When this happens...

Automatically do this!
Assign Conversation
Add Note
Create Contact
Enable Integrations or automations with these events of Genny and Helpwise
Get team billing information.
Retrieve all speakers.
Sync TTS, Has a timeout of 90 seconds.
Async TTS.
Assign Conversation to User
Adds a Note in the Conversation
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Genny and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Genny triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how Genny data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between Genny and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Genny and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Genny is an advanced AI-powered text-to-speech and voiceover platform that allows users to create realistic and natural-sounding voiceovers for various applications. With a wide range of voices and languages, Genny is perfect for content creators, marketers, and businesses looking to enhance their audio content with high-quality voiceovers.
Learn MoreHelpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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