Connect GF and Zendesk Chat to Build Intelligent Automations

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GF

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Zendesk Chat

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Enable Integrations or automations with these events of GF and Zendesk Chat

Enable Integrations or automations with these events of GF and Zendesk Chat

Triggers

New Form Response

New Form Response

Runs when a new response is submitted to the selected Google Form.

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Frequently Asked Questions

How do I start an integration between GF and Zendesk Chat?

To start, connect both your GF and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in GF triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from GF is recorded in Zendesk Chat?

Absolutely. You can customize how GF data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between GF and Zendesk Chat?

The data sync between GF and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from GF to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between GF and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between GF and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

GF

About GF

Web-based tool at docs.google.com/forms for creating, editing, and publishing forms, surveys, and quizzes. Programmatic access is provided through the Google Forms API (forms.googleapis.com) to create/update forms, retrieve responses, and manage watches/notifications.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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